Attention: Some pages have been moved. Follow these links to find out more:  Distance Learning , Teacher Toolkit , School Services.
 

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Fill out the following form to Request a Work Order. If there is more than one item for repair or service, state that you wish to be contacted regarding additional items or problems in the Description of Problem section.  If you wish, you can email us at BeconSS@browardschools.com directly with multiple items.  Someone will contact you if there are any questions regarding your inquiry and to give you a Job number.

When calling in or emailing your Work Orders for Repair or Maintenance of Electronic Equipment be sure to state if the equipment IS or IS NOT Ceiling Mounted and a statement of the specific problem with the device.  Also provide the Make, Model, & Serial Number of the equipment. If a New Lamp is needed for a LCD Projector or Parts need to be ordered that will incur a cost, an ESTIMATE will be emailed to the requester.  Follow the detailed instructions in the Estimate that was emailed from BECON School Services, for the approval process.

You MUST FILL OUT and ATTACH a SERVICE TAG to Each Piece of Equipment. To ORDER additional SERVICE TAGS contact Desiree Berger at Desiree.Berger@BrowardSchools.com.

When calling in Work Orders related to Morning announcements (In-house channels 15 or 21), Broadcast Studios, or BECON Broadcast Signal Quality (Channels 5, 11, 12, 13, 14, in-house 15, BECON 16, 17, 18, 20, or in-house 21), be sure to give a detailed trouble description including if it is Broadcast signal quality, morning announcements, or In-house signal. Include which rooms, building, or if the entire school is affected. Be specific as to which channels are affected. Finally state specific problems (Audio, or Picture has lines across, or Picture Fuzzy, or NO signal at all, etc.)

For SPECIAL REQUESTS such as Moving Studios, Moving Head Ends (big black box cabinet), Moving/Installing Cable Wall Jack Outlets, and Wall Mounting Televisions, be sure to include a detailed request such as, need a new cable wall jack installed or moved, need entire studio moved, need head end moved, from Rooms ### to Room ###. OR Located in Room ###. You will be contacted if parts need to be ordered that will incur a cost and an ESTIMATE will be emailed to the requestor. Follow the detailed instructions in the Estimate that was emailed from BECON School Services, for the approval process.                         

To Order Coaxial Cables, download the PDF to Order Cables, fill it out, and EMAIL or PONY the order form to School Services, at BeconSS@BrowardSchools.com.

Finally, to request a work order for service or repair of electronic equipment, call BECON School Services at 754-321-1000 OR you can email your request directly to BeconSS@browardschools.com with the requested information stated above.


Extra Information


 


Contact Information

Service Department 

Phone:  754-321-1000

Email:  BeconSS@browardschools.com
  


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